Downloads & Refunds
Our products are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
Books sold to bookstores, retailers or wholesalers are returnable up to one year from invoice date, but not before 120 days. All returned books must be in resalable condition. Books returned in a non-resalable condition will not be credited. Request for return is not required. To ensure proper credit, returns must provide the original invoice number and date for all returned merchandise. Address for returns—UPS, FedEx, DHL or independent freight shipments only to:
Nous Mass Media
2500 Dallas Highway
Marietta, Georgia 30064